Sep 24, 2021
Ball Seed Updates WebTrack System

Ball Seed, North America’s leading horticultural distributor, is pleased to launch upgraded features to its WebTrack online ordering system and business management tool. The system updates are live as of Sept. 27 and include enhancements to overall navigation, search functionality, and other easy-to-use customer interfaces.

“Ball Seed continuously strives for customer satisfaction, and now our collaborative IT team has made WebTrack even easier to order seeds, cuttings, plugs, liners and everything else essential to your young plant needs,” said Jim Kennedy, sales director for Ball Seed. “The WebTrack experience just got better! Customers will find these latest updates user-friendly and time-saving as they search and order what they need, when they need it.”

Ball Seed WebTrack has been upgraded with the following features:

  • Easy rebooking – Copy multiple previous orders at one time, and adjust ship dates and quantities right in the cart.
  • Suppliers near me – Locate suppliers based on distance to determine truck delivery and pickup options.
  • Product search updates – View search results easier and find what you’re looking for faster using flexible filters; narrow your selections by item, supplier, tray size and more.
  • Cart upgrades – Enhancements at check-out make the final review of your order easier! Adjust quantities prior to submitting your order, and use new filters and navigation to assure nothing is overlooked in the ordering process.

In addition, the upgraded system puts photos, the latest product culture, printable bench cards, and other resources just a click away in your WebTrack cart. Need help? Connect with our customer service team through the updated Contact Us button for a live chat session or to leave an after-hours message.

See all these features now! Log into your Ball Seed customer account at Not a customer yet? Contact our customer service department at 800 879-BALL.


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